Terms & Conditions

This page contains the website terms, privacy policy, cookie policy, messaging terms, and accessibility statement for COCO Smiles Orthodontics. By using this website, you acknowledge the policies described below. If you do not agree with these terms, please do not use the website.

Website Use and Informational Content

This website provides general information about our orthodontic practice, team, services, technology, and patient resources. Website content is not a substitute for an examination, diagnosis, or individualized treatment recommendation from a qualified healthcare professional. Treatment needs, timing, risks, benefits, alternatives, and results vary by patient.

We work to keep website information accurate and current, but we do not warrant that every page will always be complete, error-free, or up to date. Images and examples are provided for educational or illustrative purposes unless expressly identified otherwise.

Appointment Requests

Submitting an online appointment request does not confirm an appointment. Our office will contact you to confirm availability and scheduling. This website is not intended for urgent or emergency communication. For an urgent medical concern, call the appropriate healthcare provider or emergency service.

Privacy Policy

COCO Smiles Orthodontics respects your privacy and is committed to safeguarding the personal information you choose to provide through our website or communications with the practice.

Information We Collect

We may collect information that you voluntarily provide, including your name, email address, mailing address, phone number, appointment information, and details submitted with an inquiry or scheduling request. We may also collect general technical information such as IP address, browser type, device type, referral source, and pages visited.

How We Use Information

We may use information to schedule and confirm appointments, respond to inquiries, provide treatment or office updates, administer patient communications, improve our website and services, maintain security, and send marketing communications when you have provided the appropriate consent.

Information Sharing

We do not sell personal information. We may share information with service providers that help us operate the website, manage inquiries, schedule appointments, or deliver communications. These providers receive only the information needed to perform their services. Information may also be disclosed when permitted or required by law, to protect rights or safety, or to investigate fraud or misuse.

Mobile information, text-messaging originator opt-in data, and consent records will not be shared with third parties or affiliates for their marketing or promotional purposes.

Data Security and Retention

We use administrative, technical, and physical safeguards intended to protect personal information. No internet transmission or storage method can be guaranteed to be completely secure. We retain information only as long as reasonably necessary to provide services, maintain required records, and meet legal obligations.

Third-Party Websites and Services

This website may link to third-party websites or use third-party scheduling, portal, analytics, map, social-media, and communication services. Those providers may collect information under their own terms and privacy policies. We are not responsible for the privacy or content practices of third-party websites.

SMS Terms & Conditions

By opting in to receive SMS messages from COCO Smiles Orthodontics, you agree to receive recurring text messages related to appointment scheduling and reminders, treatment updates, account or office notifications, and promotional offers when separately authorized. Consent to receive marketing messages is not a condition of treatment or purchase.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or call 305-786-4964. After an opt-out request, you may receive one final message confirming that no additional messages will be sent unless you opt in again.

SMS consent may be provided through a website or patient-form consent box, a signed in-office consent form, or recorded verbal consent. We maintain opt-in and opt-out records as appropriate. Service providers assisting with message delivery are required to safeguard the information used to provide that service.

Email Communications

You may unsubscribe from marketing emails using the unsubscribe link provided in the message or by contacting our office. Administrative communications related to an inquiry, appointment, or patient account may still be sent when appropriate.

Cookie Policy

Cookies are small text files stored on a computer, phone, or tablet when you visit a website. We may use first-party and third-party cookies or similar technologies for basic website functionality, security, analytics, and performance measurement.

Analytics and Performance

Analytics tools may collect information such as pages visited, time spent on the site, general browser and device information, approximate location, and referral source. We use this information to understand website use, diagnose technical issues, and improve content and performance. We do not use cookies to sell your personal information.

Managing Cookies

Most browsers allow you to review, delete, or block cookies. Disabling certain cookies may affect website features. The cookie controls presented on this website can also be used to manage available preferences.

Accessibility and ADA Statement

COCO Smiles Orthodontics is committed to making its website accessible and usable for people of all abilities. We work to support recognized accessibility practices, including keyboard navigation, descriptive alternative text, clear heading structure, visible focus indicators, readable color contrast, responsive layouts, and compatibility with commonly used assistive technologies.

Accessibility is an ongoing effort, especially as content and third-party services change. If you experience difficulty accessing information or using a feature, contact us using the information below. Please identify the page and describe the issue so our team can assist you and review the concern.

Intellectual Property

Website text, images, logos, graphics, and design elements are owned by or licensed to COCO Smiles Orthodontics or its content providers and are protected by applicable intellectual-property laws. Content may not be reproduced, distributed, modified, or used without prior written permission unless otherwise permitted by law.

Limitation of Liability

To the extent permitted by law, COCO Smiles Orthodontics is not liable for damages arising from use of, inability to use, or reliance on this website or a linked third-party service. Nothing on this page limits rights or obligations that cannot lawfully be limited.

Changes to These Terms

We may update these terms and policies periodically. Updates will be posted on this page with a revised date. Continued use of the website after an update constitutes acceptance of the revised terms.

Governing Law

These terms are governed by the applicable laws of the State of Florida and the United States, without regard to conflict-of-law principles.

Contact Us

Questions, privacy requests, accessibility feedback, and communication preferences may be directed to: